Frequently Asked Questions

What is a Primary Care Network?

Primary Care Networks (PCNs) bring local physicians and other health care professionals together to provide comprehensive patient care to Albertans. PCNs develop local solutions to meet the needs of their local health issues. Primary Care Networks (PCNs) were established to improve access to family doctors and other frontline health providers in Alberta. Each network develops programs and services that meet the local health needs of patients in its area. PCNs are established within the framework set by Alberta Health, the Alberta Medical Association (AMA) and Alberta Health Services (AHS) and are publicly funded. There are currently 39 PCNs in Alberta.

Do all Primary Care Networks offer the same services?

Every Primary Care Network will provide the same basic services. But, networks also have the flexibility to deliver services in a way that meets the specific needs of their local population. Visit us here to see a listing of our BVPCN programs, services and partner programs.

What is Primary care?

Primary care is the first point of contact a person has with the health system – the point where people receive care for most of their everyday health needs. Primary care is typically provided by family doctors and health care professionals such as nurses, dietitians, pharmacists, mental health professionals, therapists and others. Primary care includes the prevention, diagnosis, treatment and follow-up of various health conditions. It also includes referrals to specialists and diagnostic services such as laboratory tests or X-rays. Examples of primary care include: care for pregnant women, preventative screening, care for chronic illnesses, transitions between service, counselling and education.

How do I find a Primary Care provider or doctor?

Physicians and Nurse Practitioners strive to provide their patients with the highest quality of care and do try their best to have openings for new patients. There are instances where a physician may need to close their practice to new patients in order to ensure existing patients receive the best care possible. Our website will provide updates regarding the status of providers “currently accepting new patients” here. Prospective patients are encouraged to contact the clinic directly for the most up to date information.

Why do I need a Family doctor or provider?

A consistent relationship with a family doctor & health team can ensure you are healthier as you age. Research shows you will receive better care, make fewer visits to emergency rooms and live longer. In fact, there’s a long – and growing – list of reasons why you need a family doctor. Your family doctor is your main point of contact – or ‘home base’ – in the health system. Also known as your health or medical home, your doctor’s clinic can meet your everyday health needs and connect you to other health and social services. Because they know your history, they can help reduce the number of times you have to tell your story or undergo duplicate tests. Benefits of having a family doctor: 1. More support to achieve your personal health goals 2. Preventative care and disease management 3. Your doctor knows your health history and needs 4. Access to a team of health professionals, free programs and services 5. Your knowledge and preferences are valued; you can play a greater role in decision-making Click here to find a Family Doctor or provider.

Can I use your services if I'm not from Bonnyville?

Priority is given to patients living in Bonnyville and the MD of Bonnyville. Patients living in the MD of Bonnyville must be in the catchment area of the Bonnyville PCN. MD catchment area for Bonnyville PCN includes: Fort Kent, Ardmore, La Corey, Iron River, Glendon, Beaverdam, Beaverdam Crossing and Kehewin Cree Nation.  Areas not included in the Bonnyville PCN catchment area: Cold Lake, Therien, Cherry Grove, Cold Lake First Nations, Elizabeth Metis Settlement and Frog Lake First Nation.